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  • hunterreeder

Updated: May 18, 2021

The COVID-19 pandemic shook our society on various fronts, but perhaps one of the most impacted populations has been older adults. Many individuals 65+ living in care facilities endured several lockdowns for their health and safety, however these precautionary endeavors ultimately put them at a higher risk for loneliness and social isolation.


Tellegacy, an intergenerational program created to combat loneliness and social isolation among older adults, keeps them connected and engaged through weekly virtual visits with university students. Now in its second phase, the program has grown substantially, tripling their volunteer base and number of senior communities served.


Merrill Gardens, an international senior living community with over 70 locations across the U.S. and in China, partnered with Tellegacy to provide the program experience to one of their U.S. communities. The team at Merrill Gardens wanted to empower their older adults to connect with their Legacy Builders independently, so they introduced the Google Nest Hub. Using this new technology along with introducing a new program after months of cancelled activities and limited visits brought both excitement and questions throughout the Merrill Gardens community. The team at Merrill Gardens took the time to teach each of their older adults that signed up how to use the device and worked with them to ensure they were comfortable with their new setup. The virtual exchanges began soon after and new friendships were made.

George Kievlan, a resident at the Merrill Gardens community shared, “The Tellegacy program was perfect, we had a lot of fun. I could see her, my Legacy Builder, on the Google Hub. And she could see me. I like the Google Hub because I can do the Tellegacy program through it! And connect with a university student weekly this way.”


The virtual face-to-face interaction that Google Nest Hub allows offers an experience beyond words for older adults that have not had the luxury to see their family, friends, and even make new acquaintances throughout the pandemic. Being able to talk with someone, see their emotion, and share stories from their life all from their own room helps lift the spirits of both the older adults and the staff working tirelessly in the senior living communities.


“After George had used his Google Nest Hub for his Tellegacy session, his eyes were lit up and he was smiling as he told me what fun he had,” shared Claire Gaillard, Active Living Program Director. “The Tellegacy Program is like a gentle rain, after a severe drought, that seeds a village dynamic, often gone missing in our society. My deepest gratitude to all who are making it possible. With this program, we are collaboratively changing a cultural norm of agism and disconnection, towards wholeness and interconnectedness. I am grateful for the Tellegacy program specifically because it engages our residents weekly with a youthful and caring presence, who is giving them undivided attention. Our residents feel uplifted after sharing about their lives and meeting a younger person who has the compassion to reach out in this way. After more than a year of extreme isolation, this is infusing a subtle vibrancy into our community. It also helps residents to settle after the mental and physical trauma of such long isolation, one person at a time. From their smiles and laughter, they appear to feel a sense of being accepted and connected in a meaningful way.”


If you are interested in learning more about Tellegacy and what it can do for your community, please contact Dr. Jeremy Holloway at 419-270-7511 today.

 

About Tellegacy

Tellegacy is an intergenerational program created to combat loneliness and social isolation among older adults, keeping them connected and engaged through weekly phone or virtual visits with university students. As research shows, loneliness and social isolation can result in long-term negative health outcomes. Tellegacy founder Jeremy Holloway, PhD is determined to change that narrative with his flexible, relationship-oriented, mindfulness, goal-setting and guided imagery curriculum. In partnership with Hayley Studer, CPA, FHFMA, and founder of achi, a holistic care management company that lowers overall expenses by actively engaging people and connecting them to organizations to address the social determinants of health, the infrastructure for Tellegacy was built. To learn more about the Tellegacy program and how it can save lives, visit www.achi.solutions/tellegacy.


About achi

achi is a holistic care management company that lowers overall expenses by actively engaging people and connecting them to organizations to address the social determinants of health. Through innovative partnerships, cross-sector collaboration, and creative solutions, we equip organizations across multiple industries to educate the people they serve and connect them with resources to improve their lives from the ground up. By partnering with health systems, educational institutions and corporations, achi empowers lasting transformation in individual lives— resulting in an overall healthier population and data to transform our healthcare payment models. To learn more about achi and its mission, visit www.achi.solutions.

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Founder and CEO of achi Hayley Studer joins Business Coach Scott Couchenour to discuss shifting out of corporate life to working for yourself as a founder and motivated entrepreneur in the first ever episode of the What's Next? podcast featured on Spotify.


After spending more than 20 years in healthcare finance, Hayley Studer left her executive position to embark on a new journey to fuse her passion and purpose for community work and service. In her previous role, she was given the unique opportunity to leverage her past experience and relationships to positively impact communities and address important local and social issues. Hayley is now able to build upon that experience and embark on this new endeavor with her company, achi by focusing on the social determinants of health.


Listen to the full interview here: https://spoti.fi/3vHG08s

 

About achi

achi is a holistic care management company that lowers overall expenses by actively engaging people and connecting them to organizations to address the social determinants of health. Through innovative partnerships, cross-sector collaboration, and creative solutions, we equip organizations across multiple industries to educate the people they serve and connect them with resources to improve their lives from the ground up. By partnering with health systems, educational institutions and corporations, achi empowers lasting transformation in individual lives— resulting in an overall healthier population and data to transform our healthcare payment models. To learn more about achi and its mission, visit www.achi.solutions.

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  • hunterreeder

It’s hard to believe that it’s been one year since achi was officially launched. At the time, I never could have predicted the twists and turns ahead. Ten days prior to the launch I had a calendar full of scheduled meetings, two presentations at conferences, and a bright outlook. Then within a 48-hour time frame, it was like watching dominoes successively tumble as every single thing fell off of my calendar for the next two months.


There was so much uncertainty surrounding everything in life. Suddenly I was faced with a world where no external meetings were taking place and all of the entities I would normally partner with were in crisis mode. On one hand, terms like health inequities and social determinants of health became mainstream phrases, but on the other hand, very few companies had the time or resources to strategically address them.


The challenge for achi became how to pivot a business that had barely started. With no meetings on the horizon, I had time to research a lot and look at ways to be relevant in this new environment. Slowly, I was able to reach out to new contacts and learn about other programs and services. As time went on, I became connected with others doing amazing work and new programs and ideas emerged. I began to develop an even greater passion to help serve those vulnerable populations, especially older adults.


I look back on the last 12 months and see so many lessons learned, but also continued blessings. I gained a better understanding of what it feels like to make choices on things I previously took for granted. With no paycheck or income as a family for 6 months, we were on a strict budget, experienced what it was like not to have health insurance, and questioned daily if I was really doing the right thing. It was a step of faith every day and I am so thankful for the experience. It also gave me a glimpse into the lives of millions of people and the choices that they face, but at the same time, it showed me how blessed I was. I had a safety net that most others did not – a savings account that could weather the loss of income, an understanding of the COBRA insurance rules in case we had a severe medical incident, and an amazing network of colleagues that had opportunities available if I chose to go in a different direction. These options are not available to so many others, and it gave me greater empathy and appreciation for the decisions that others make.


And here we are, one year later. After a rocky start, things have begun to settle into a new rhythm. Business started to pick up and we hired a part-time employee. We developed a new partnership and launched the Tellegacy program, established a collaboration with Vivid-Pix, explored data analytics with Front Health, and created presentations for large corporations and Medicare Advantage plans. We’re also getting back into service projects and living out our foundational values of working with and supporting non-profits serving our communities.


Although this isn’t a path I ever thought I’d choose, I am so thankful for the opportunity and the blessings that starting achi has brought. I’m sure that the upcoming year will be filled with a whole new set of challenges, but we’re ready to face them one day at a time. We look forward to continued growth in the year ahead and to changing even more lives in our communities.


Here's to another year - let's get started!





 

About achi

achi is a holistic care management company that lowers overall expenses by actively engaging people and connecting them to organizations to address the social determinants of health. Through innovative partnerships, cross-sector collaboration, and creative solutions, we equip organizations across multiple industries to educate the people they serve and connect them with resources to improve their lives from the ground up. By partnering with health systems, educational institutions and corporations, achi empowers lasting transformation in individual lives— resulting in an overall healthier population and data to transform our healthcare payment models. To learn more about achi and its mission, visit www.achi.solutions.

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