Health Council of Northwest Ohio Launches New Era of Community Impact as Part of Mission 3:10

The Health Council of Northwest Ohio (HCNO), formerly known as the Hospital Council of Northwest Ohio, is proud to announce a new chapter in its history of serving communities across an 18-county region. Incorporated in 1972, HCNO has long been recognized for uniting hospitals, organizations, and communities to address health needs and improve outcomes. Today, HCNO continues that legacy as part of Mission 3:10, a new nonprofit dedicated to creating pathways that bridge the gap between need and opportunity.

While HCNO’s organizational structure has evolved over the years—from its origins as a membership-based hospital council to its current collaborative model—the heart of its work remains the same: strengthening communities, addressing health disparities, and connecting residents with the resources and care they need to thrive. HCNO continues to work closely with hospitals as essential partners in this mission, while expanding its collaborative reach through Mission 3:10.

A Legacy of Service, a Future of Collaboration

HCNO’s commitment to improving population health has remained constant for more than 50 years. Its key programs include:

• The Northwest Ohio Pathways HUB, which coordinates medical and social care for families across the region.

• The Northwest Ohio Disaster Preparedness network, ensuring readiness and response in times of crisis.

• The Northwest Ohio Regional Trauma Registry, advancing regional trauma data and system improvement.

• Community health planning and evaluation services, helping organizations identify needs and deliver effective solutions.

“These programs are vital resources to our region, and they remain at the heart of HCNO’s mission,” said Hayley Studer, President, HCNO. “By joining Mission 3:10, we are ensuring their sustainability and impact for decades to come, while creating new opportunities to expand our reach and serve more individuals and families.”

Expanding Governance for Broader Impact

As part of this transition, HCNO’s governance structure has also evolved to better reflect the diverse needs of the communities it serves. Historically guided by a board composed of hospital presidents, HCNO’s Board of Directors now includes leaders from a broader range of sectors, including community health, healthcare delivery, education, senior care, regional development, and workforce and economic growth.

This expanded governance model ensures that HCNO benefits from a wide spectrum of perspectives, expertise, and community voices. By engaging leaders across multiple sectors, HCNO is strengthening its ability to address the interconnected drivers of health and well-being in Northwest Ohio.

Partnership with achi

Mission 3:10 was established with support from achi, a healthcare consultancy founded in 2020. achi will now focus exclusively on healthcare and healthcare finance consulting, while Mission 3:10 and HCNO advance community-facing work. Together, the three organizations remain aligned in a shared vision: healthier, more resilient communities where every person has the opportunity, support, and access to live their best life.

About the Health Council of Northwest Ohio (HCNO)

Since its incorporation in 1972, the Health Council of Northwest Ohio has brought people, organizations, and ideas together to improve health outcomes across an 18-county region. HCNO strengthens communities through compassionate action, addresses health disparities, and connects residents with resources and care to help them thrive. With a vision of a healthier Northwest Ohio where every person has the opportunity and support needed to live their best life, HCNO continues to build on its legacy through collaboration with Mission 3:10 and partners across the region.

About Mission 3:10

Mission 3:10 is a nonprofit organization dedicated to creating pathways that bridge the gap between need and opportunity. By addressing the social drivers of health and well-being, Mission 3:10 fosters relationships, builds access, and creates lasting impact. Guided by the vision that abundance is meant to be shared, Mission 3:10 brings together new ideas and proven programs—including the Health Council of Northwest Ohio, GapQuest: Gap Year Experience, and Caching Memories—to transform communities across Northwest Ohio and beyond.

About achi

Founded in 2020, achi is a for-profit healthcare consultancy specializing in healthcare operations, finance, and strategy. With a mission to proactively engage people to advance cost-effective, quality human care, achi partners with health systems, providers, and organizations nationwide. Its vision is to transform community health and reduce costs through improving individual lives and community well-being.

Celebrating 5 Years of achi: A Journey of Growth, Impact, and Faith

Five years ago, achi was just a seed—an idea planted with hope, determination, and a deep calling to serve. It was 2020, at the beginning of a global pandemic, when achi began with just one person and a vision to create lasting change in the lives of those we serve. I could have never imagined then what we would become today.

As the years passed, that seed took root. Our team grew, our programs expanded, and our impact deepened. Each challenge we faced strengthened our foundation, each success reaffirmed our mission, and each life touched reminded us why we started. Now, five years later, we are entering an exciting new chapter with our partnership with the Hospital Council of Northwest Ohio (HCNO), extending our reach and creating even greater opportunities for transformation.

Through it all, one thing has never changed—our foundation, the very heart of who we are. From day one, achi has been about giving back to the community, meeting people where they are, and listening to their stories. Rooted in Malachi 3:10, we have remained steadfast in our belief that when we pour into others, blessings overflow—not just for us, but for the communities we serve.

This journey has not been easy or an overnight success, nor was it ever meant to be. Growth takes time, patience, and faith. And today, we see the fruits of that labor. What was once just a seed has blossomed into something far greater than I could have envisioned—a truly impactful organization driven by purpose, passion, and people.

As we celebrate this milestone, I look ahead with anticipation and gratitude. We know that future challenges await us, but we also know that staying true to our foundation and who we are will guide us to where we are meant to be. The next five years hold even more promise, more impact, and more lives changed. Thank you to everyone who has been part of this journey—our team, our partners, and our community. Your support, belief, and dedication have helped make achi what it is today.

Here’s to the future, to continued growth, and to the unwavering mission that brought us here.

With gratitude,

Hayley Studer

CEO, achi

achi CEO Hayley Studer Appointed President of the Hospital Council of Northwest Ohio

achi and the Hospital Council of Northwest Ohio are proud to announce that Hayley Studer, CPA, FHFMA has been appointed President of the Hospital Council of Northwest Ohio (HCNO), succeeding Pamela Jensen, who is retiring after two years of impactful leadership. This transition marks an exciting chapter in HCNO’s history, as Hayley brings a wealth of experience, passion, and vision to the role.

Since 1972, HCNO has been dedicated to improving the health of Northwest Ohio’s communities through advocacy, collaboration, and impactful initiatives. As a member-driven regional hospital association, HCNO represents and advocates for its member hospitals and health systems while coordinating critical programs such as the Northwest Ohio Pathways HUB, disaster preparedness efforts, and community health assessments.

Pamela Jensen’s tenure at HCNO has been marked by unwavering dedication to the organization’s mission, fostering partnerships that have transformed healthcare delivery in the region. Under her guidance, HCNO has made significant strides in addressing social determinants of health, advancing care coordination, and improving disaster preparedness.

Jensen said, “I am honored to have been able to work with the excellent team at the Hospital Council, to stabilize operations and to evaluate the current environment and offer guidance on the future direction.”

In her new role as President, Hayley Studer will build on the foundation of excellence established by Jensen, leveraging her extensive background in healthcare leadership and her deep commitment to addressing social drivers of health. As CEO of achi, Studer has championed initiatives that create healthier communities through cross-sector collaboration and innovative approaches to address systemic challenges.

"HCNO has been a vital force in advancing the health and well-being of Northwest Ohio for over 50 years," said Studer. "I am honored to take on this role and continue the remarkable work Pam and the team have accomplished. Together with our healthcare institutions and expanded community partnerships, we will drive progress, foster collaboration, and enhance the health of our communities."

Under Hayley’s leadership, HCNO is poised to strengthen its community impact, with a focus on initiatives such as:

• Northwest Ohio Pathways HUB: Coordinating regional care and training community health workers to address critical social needs.

• Disaster Preparedness: Managing the Northwest Ohio Healthcare Emergency Management Coalition to ensure readiness and resilience.

• Community Health Assessments and Data Analytics: Collaborating with communities across Ohio and beyond to plan, evaluate, and improve public health strategies.

Studer will continue her role as CEO of achi, working to merge the two organizations’ efforts and create a new operating model to build healthier communities by addressing social drivers of health, and aligning healthcare payment systems and funding sources with sustainable, value-based outcomes. The organization’s innovative strategies align with HCNO’s mission, making this new chapter an exciting opportunity for transformative regional collaboration.

About achi:achi (pronounced uh-kai) proactively engages people and resources to advance cost-effective, quality human care for all individuals and communities. Through innovative partnerships, cross-sector collaboration, and creative solutions, we equip organizations across multiple industries to educate the people they serve and connect them with resources to improve their lives from the ground up. By partnering with health systems, educational institutions, and corporations, achi empowers lasting transformation in individual lives— resulting in an overall healthier population and data to transform our healthcare payment models. To learn more about achi and its mission, visit www.achisolutions.com.

About HCNO:The Hospital Council of Northwest Ohio (HCNO) is a member-driven regional hospital association that represents and advocates on behalf of its member hospitals and health systems. HCNO also provides collaborative opportunities for its members and community partners to improve the health and well-being of Northwest Ohio’s residents. To learn more about HCNO and its mission, visit hcno.org.