Holistic Care Management News

achi Welcomes New Director of Data Management

hunterreeder
May 26, 2022
2 min read

Technical and Analytic Professional Andrea Miller Joins Team to Bring Data Solutions to Clients

achi is excited to announce the addition of Data Management Director, Andrea Miller, to the team. In her role, Andrea will utilize her unique skills in developing both back-end data compilation and analysis, as well as engaging in client-facing interactions to help bring enhanced data solutions to clients and provide insights and strategy to reach success in value-based care.

“Andrea’s proficiency and problem-solving mentality make her the perfect fit for this role on our achi team,” says Hayley Studer, Founder & CEO of achi. “Her technical knowledgebase is impressive, but Andrea’s ability to work through issues and find creative solutions is what truly sets her apart. Combining that with great interpersonal skills and a mission focus, makes Andrea an excellent choice to lead this area for us.”

Andrea joins the achi team with a background of nearly 10 years in the financial realm of healthcare and most recently expanded her client management skills in the healthcare collection industry serving as a Manager of Client Services. Her experience includes leading client engagements, qualitative and quantitative analysis, synthesizing issues, developing data management tools and resources, and providing data solutions to assist clients in achieving their goals.

“I am passionate about using my time, abilities, and skillset to help those around me. I don’t want to use these things selfishly for my own benefit but rather to encourage others and help in their success,” shares Andrea. “I really enjoy learning new things, developing my technical and analytical skills, and learning from others around me. I tend to thrive in a company that promotes positive teamwork and collaboration, and I believe in the leadership and direction of achi and feel called to use my time and skills in a place that has a firm moral foundation and an overall mission to care for others.”

With growing data-driven capabilities and solutions, achi is delighted to welcome Andrea to the team to lead data management efforts and further support clients in making informed strategic decisions.

About achi

achi is a holistic care management company that lowers overall expenses by actively engaging people and connecting them to organizations to address the social determinants of health. Through innovative partnerships, cross-sector collaboration, and creative solutions, we equip organizations across multiple industries to educate the people they serve and connect them with resources to improve their lives from the ground up. By partnering with health systems, educational institutions, and corporations, achi empowers lasting transformation in individual lives— resulting in an overall healthier population and data to transform our healthcare payment models. To learn more about achi and its mission, visit www.achisolutions.com.

achi Welcomes New Chief Operations Officer, Scott Daniels

hunterreeder
May 23, 2022
2 min read

Operations Veteran Leads Initiatives for Future Growth and Expanded Service Capabilities

As achi continues to grow and expand its services, the holistic care management company has welcomed new Chief Operations Officer, Scott Daniels, to build the infrastructure for company growth and future success. In his role, Scott will establish a foundation that follows the organization’s corporate values and creates an environment to ensure processes focus on a development and service mindset that is repeatable, efficient, and scalable for future growth. This includes establishment of key operational elements for information technology, workforce management, and scalability needs to support the corporate vision and client success in assisting the workforce, community, and those in need.

“We are overjoyed to have Scott join the achi team,” says Hayley Studer, Founder & CEO of achi. “He’s a problem solver, and his leadership and operational guidance have already proven to add incredible value to our service offerings and to the success of our clients. In addition to his profound professional experience, Scott also has a heart for service and uplifting individuals and communities, which is the center of who we are at achi and is the company culture we expect our entire leadership team to embrace.”

Scott joins the achi team with 25+ years of operational and leadership success, most recently previously serving as the Chief Operations Officer for a business process outsourcing and collections contact center. His experience includes defining strategies, designing systems, creating processes, implementing metrics, and managing all functions to support rapid growth across the entire business, from people to processes.

“I am looking forward to implementing creative solutions to problems for our clients and building an operational infrastructure that supports the development of our team,” shares Scott. “Solving problems and helping people is what drives me, and I truly enjoy building and creating new things that help people. This position gives me the opportunity to construct an operational solution that can give back to individuals and communities in need while also creating an environment where our internal people are valued and contribute to the greater whole of the organization. It’s very exciting to be a part of this team and I am excited to see the great things we will accomplish.”

With several new initiatives underway, Scott’s expertise and understanding of complex concepts comes at a perfect time. achi looks forward to launching expanded operational capabilities under Scott’s leadership, supporting our clients’ goals and successes as well as future company endeavors.

About achi

The Matchmaker in Human Care: achi Celebrates Second Anniversary

hunterreeder
Mar 23, 2022
3 min read

It feels like things have come full circle after just finishing up a week serving at Back Bay Mission (BBM) in Biloxi, MS. This is where I first began to question my career path 10 years ago after working at BBM for a week. Although I thought it may lead me in a different direction, I never could have predicted the journey or that I would step away from the corporate world two years ago and enter the arena of business owners.

So much has changed in the last two years and every day feels like a roller coaster ride that can change in an instant, beginning with the excitement of launching a new business at the same time the entire world shut down in March 2020. The fluctuating highs and lows occurring simultaneously often leaves me with whiplash but has also helped me realize the incredible blessings that are always present. Although the first year proved challenging, this second year became even more so; however, the blessings grew as well.

This last year has taught me perseverance, trust, faith, and most importantly, hope. Hope allows me to see the bigger picture and not get stuck in the circumstances that seem unfavorable or obstacles that feel insurmountable. I’ve learned the importance of having a good network and support system and knowing who to go to when I need assistance. I also realized that my journey as a new business owner feels a lot like working with people on addressing social determinants of health (SDoH) issues.

Like running a business, addressing SDoH issues is complicated. We’re dealing with human beings, not numbers. The data analytics help us determine where to focus and concentrate our limited resources, but we must keep the person at the heart of everything we do. We’re about human care. It starts with learning someone’s story and helping them first see that their situations are not impossible and to look for creative solutions. It’s about developing a network of support, and ultimately, providing that sense of hope that allows someone to continue to make another step forward.

While I was in Biloxi, one of the non-profit leaders introduced me as her ‘matchmaker’. I hadn’t thought about that before, but it is an accurate description of what we do at achi. We focus on connecting the dots and bridging gaps to create stronger and healthier communities. Those communities represent patients, families, employees, and members. When we do this right, we not only positively impact individual lives, but we can also see the ripple effect through our communities in decreased expenses and turnover, and increased productivity and well-being.

So, has the roller coaster ride over the past two years been worth it? Absolutely! We’re building a great team that not only has technical expertise but has the heart and passion to help people. It can be hard work and progress can take a while, but the ultimate results are more than worth it. It’s a blessing to be a ‘matchmaker’ for both individuals and organizations and I look forward to another year of continued connections across communities.

About achi

achi is a holistic care management company that lowers overall expenses by actively engaging people and connecting them to organizations to address the social determinants of health. Through innovative partnerships, cross-sector collaboration, and creative solutions, we equip organizations across multiple industries to educate the people they serve and connect them with resources to improve their lives from the ground up. By partnering with health systems, educational institutions and corporations, achi empowers lasting transformation in individual lives— resulting in an overall healthier population and data to transform our healthcare payment models. To learn more about achi and its mission, visit www.achi.solutions.