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Welcome, Volunteers!

Helpful Links

VOLUNTEER CONSENT FORM

Prior to your first call, please sign the volunteer consent form.

TRAINING QUIZ

Watch all the training videos below and take this quiz to test your know-how!

VOLUNTEER REFERENCE GUIDE

This workbook contains step-by-step directions for utilizing Amazon Connect.

AMAZON CONNECT

Click the link below to access the Amazon Connect login page. Remember to use Google Chrome!

SUBMIT CALL NOTES

Click the link below to submit them. To download the Notes Guide, click here.

SESSION GUIDE
MEMORY CACHE BOOK SAMPLE

Training Videos

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